Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect the following types of information:

  • Account information (name, email address) when you sign up
  • Location data to show relevant professionals in your area
  • Job request details you submit through the platform
  • Reviews and ratings you provide
  • Usage data such as pages visited and features used

2. How We Use Your Information

Your information is used to:

  • Connect you with relevant home service professionals
  • Process and display job requests
  • Send notifications about job matches and updates
  • Improve our platform and user experience
  • Prevent fraud and ensure platform safety

3. Information Sharing

We do not sell your personal information. We share information only with professionals you choose to connect with, and with service providers who help us operate the platform (such as email delivery and payment processing).

4. Data Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Opt out of marketing communications

6. Cookies

We use cookies to store your location preference and maintain your session. These are essential for the platform to function properly. We do not use tracking cookies for advertising purposes.

7. Contact

For privacy-related inquiries, contact us at privacy@househub.ca.